Privacy Policy

We respect your privacy

Cloudhealthy Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

“Personal information” is information we hold which is identifiable as being about you — your name, email address, identification number, or any other information that can reasonably identify you, directly or indirectly.

You may contact us in writing at 18 Harrison Street, Northmead, New South Wales, 2152 for further information about this Privacy Policy.

What personal information is collected

Cloudhealthy Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order. We may collect additional information when you provide feedback, respond to surveys or promotions, provide financial or credit card information, or communicate with our customer support.

How we collect your personal information

We collect personal information in a variety of ways — when you interact with us electronically or in person, when you access our website, and when we engage in business activities with you. We may receive personal information from third parties; if we do, we protect it as set out in this policy. By providing us with personal information, you consent to its use subject to the terms of this policy.

Your Azure environment

When you run an assessment, CloudHealthy uses read-only API access to analyse your Azure resources. The analysis is non-intrusive: we do not install agents, modify resources, or affect your running workloads, and access can be revoked by you at any time.

How we use your personal information

We may use your personal information to provide products and services, administer our business activities, manage and develop our products and services, communicate with you, and investigate complaints. If you withhold your personal information, we may not be able to provide our products and services or allow you full access to our website. We may disclose your personal information to comply with a legal requirement (law, regulation, court order, subpoena, warrant, or law enforcement request). If there is a change of control in our business, or a sale or transfer of business assets, we reserve the right to transfer our user databases to the extent permissible by law.

Disclosure of your personal information

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, only insofar as reasonably necessary for the purposes set out in this policy. If we disclose your personal information to a third party, we protect it in accordance with this policy.

Security of your personal information

We are committed to ensuring the information you provide is secure, and have put in place suitable physical, electronic and managerial procedures to safeguard it against misuse, loss, and unauthorised access, modification or disclosure. The transmission of information is carried out at your own risk — we cannot guarantee the security of information transmitted to or from us.

Access to your personal information

You may request details of the personal information we hold about you under the Privacy Act 1988 (Cth). If you would like a copy of your information, or believe it is inaccurate, out of date, incomplete or misleading, please email us at admin@cloudhealthy.io. We reserve the right to refuse access in certain circumstances set out in the Privacy Act.

Complaints about privacy

If you have any complaints about our privacy practices, please send details to admin@cloudhealthy.io. We take complaints seriously and will respond promptly after receiving written notice.

Changes to this Privacy Policy

We may change this Privacy Policy at any time, at our sole discretion. Changes take effect immediately upon posting to our website. Please check back periodically.

Website — when you visit

When you visit cloudhealthy.io, we may collect information such as browser type, operating system, and the site visited immediately beforehand, used in aggregate to understand and improve how people use our site.

Cookies

We may use cookies to identify you on return visits and store details about your use of the site. Most browsers accept cookies automatically, but you can choose to reject them in your browser settings — this may limit some functionality. Cookies may also be used to serve relevant ads through third-party services.

Third-party sites

Our site may link to other websites not owned or controlled by us. These links are for convenience only and do not imply endorsement. We are not responsible for the privacy practices of other sites.

Contact

Questions? Email hello@cloudhealthy.io or call +61 451 012 510.